Field Application Scientist - Japan
Serve as the primary technical liaison between 10x Genomics and customers in Japan, delivering training, support, and scientific partnership.
Best for:Best for experienced molecular biology or genomics professionals with strong customer‑service skills and fluency in Japanese and English.
Overview
10x Genomics Japan is hiring a Field Application Scientist to act as the main point of contact for customers across the region. The role involves providing on‑site and remote training, demonstrations, and technical support for the company's genomics platforms. The scientist will design experiments, analyse data, troubleshoot workflows, and create documentation such as white‑papers and manuals. Close collaboration with internal technical support and product teams is required to convey customer feedback and drive product improvements. The position includes up to 50 % travel and can be performed largely remotely from anywhere in Japan.
What you'll do
- Act as the primary contact between customers and 10x Genomics, handling inquiries and issue escalation.
- Deliver on‑site and remote training sessions and product demonstrations for genomics workflows.
- Design experiments, perform data analysis, and provide troubleshooting for NGS and flow‑cytometry applications.
- Create and contribute to technical documentation such as white‑papers, manuals, and training materials.
- Partner with customers as a scientific advisor to support their research projects and foster long‑term relationships.
- Collect and communicate customer feedback to product development and marketing teams.
- Support field sales activities at exhibitions, seminars, and technical symposia.
- Maintain accurate logs of customer interactions and travel up to 50 % of the time.
Requirements
Degree required: BSc, MSc or PhD in Molecular Biology, Biochemistry, Genomics or a related discipline
Language: Japanese (native or business level) and English (professional proficiency)
Instruction: English and Japanese
- Extensive hands‑on experience in molecular biology, biochemistry, genomics or genetics
- Proficiency with NGS workflows and data‑analysis software or flow‑cytometry analysis tools
- Strong customer‑service orientation and communication abilities
- Excellent organizational, analytical and systematic troubleshooting skills
- Fluent written and spoken Japanese (native or business level)
- Professional English proficiency
- Excellent presentation and training delivery capabilities
- Willingness to travel up to approximately 50 % of the time
- Must be legally authorized to work in Japan
- Open to candidates residing anywhere in Japan
Funding & terms
How to apply
Deadline: 2026-11-30
Submit your application through the 10x Genomics career portal using the link provided. Upload a current CV and a list of your achievements or publications. Ensure all required documents are submitted before the deadline.
- CV
- Achievements list
Contact
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