Master's Degree in Organizational Service Design Expert
Develop advanced customer-centric service design expertise for multi-sector professional roles.
Best for:Best for working professionals and developers seeking to advance their careers in customer-centric service design and organizational leadership.
Overview
Savonia University of Applied Sciences offers a master's-level professional specialization in organizational service design tailored for working professionals and developers across various industries. The curriculum focuses on building advanced competencies in service development, customer orientation, and leadership to foster cross-sector innovation. Students explore methods to enhance service experiences in fields ranging from healthcare and business to technology and cultural sectors. The program requires 60 ECTS credits and is designed to accommodate professionals seeking strategic management and developmental roles.
What you'll do
- Complete 60 ECTS credits of specialized coursework in organizational service design
- Develop customer-oriented service processes and strategies within a chosen professional field
- Engage in multidisciplinary collaborative learning across diverse sectors such as healthcare, business, and technology
- Execute development tasks and strategic projects integrating service design methodologies
- Synthesize theory and practice to enhance organizational service offerings
Requirements
Degree required: Bachelor's degree or equivalent professional qualification
Degree offered: Master of Culture and Arts
Language: Finnish
Instruction: Finnish
- Experience in expert, managerial, or developmental duties within any professional field
- Interest in service development and customer-centric methodologies
- Ability to undertake multidisciplinary studies across diverse sectors
- Meeting the general higher education admissions criteria for Master of Culture and Arts programs in Finland
Funding & terms
Programme and admissions
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A catalogue listing does not mean applications are open or funding is guaranteed. Check the source for your intake.
- Intake
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- Duration
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- Prerequisites
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- Tuition
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How to apply
Applicants must submit their application through the official Studyinfo Finland portal before the specified deadline. Ensure all required educational and professional documentation is provided as instructed on the application platform.
- Educational transcripts
- Proof of prior degree
- CV
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