Registered Nurse (Patient Advocate)
Provide clinical nursing expertise and patient advocacy in an ambulatory healthcare setting for the Indian Health Service.
Best for:Best for licensed Registered Nurses with experience in patient advocacy, grievance resolution, and clinical nursing in ambulatory care settings.
Overview
This position offers a specialized role as a Registered Nurse focused on patient advocacy within the Fort Yuma Service Unit of the Indian Health Service. The incumbent will serve as the primary nursing liaison, ensuring patient rights, resolving grievances, and improving patient experience. The role emphasizes clinical judgment, patient safety, and coordination with interdisciplinary teams. Applicants must possess a nursing degree and active licensure, with additional qualifications depending on experience level. The position is based in the United States and requires U.S. citizenship.
What you'll do
- Serve as the primary nursing liaison between patients, families, visitors, clinical staff, and administrative departments.
- Receive, evaluate, document, and coordinate resolution of patient complaints and grievances.
- Explain patient rights, grievance procedures, privacy expectations, and available resources to patients and families.
- Collect, analyze, and trend patient experience and complaint data to identify patterns and areas for improvement.
- Coordinate referrals and escalate patient safety concerns as needed.
- Participate in Tribal Council and stakeholder meetings to address patient advocacy and service delivery issues.
Requirements
Degree required: Bachelor's degree, associate degree, or diploma from an accredited professional nursing educational program OR a graduate or higher-level degree in professional nursing or related medical science field.
Language: English (professional proficiency required for patient interactions and documentation)
Instruction: English
- Active, full, and unrestricted nursing license from a U.S. state or territory.
- Experience in patient advocacy, grievance resolution, and clinical nursing in ambulatory care settings.
- Proficiency in applying professional nursing knowledge and clinical judgment to patient care.
- Ability to coordinate with interdisciplinary healthcare teams to resolve patient advocacy issues.
- U.S. Citizenship is required.
- Selective Service Registration is required for males born after December 31, 1959.
- Must successfully pass a federal background investigation.
- Must obtain and maintain medical staff clinical privileges, including any licensure requirements.
- Must complete E-Verify employment verification check.
Funding & terms
How to apply
Applicants must submit a resume demonstrating sufficient experience and/or education to perform the duties of the position. Unofficial transcripts and a copy of the nursing license must be included. Applications will be considered incomplete without proof of education and licensure. Submit application through the USAJOBS portal.
- Resume with detailed experience and education
- Unofficial transcripts or list of courses
- Copy of nursing license (including expiration date)
- Official certification from Commission on Graduates of Foreign Nursing Schools (if applicable)
Contact
Indian Health Service HR· Human Resources
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