Master of Culture and Arts, Service Design
Advance your career in user-centric service design and business innovation at Xamk.
Best for:Best for professionals looking to enhance user experience, business strategies, and cross-disciplinary service innovation.
Overview
The Master of Culture and Arts in Service Design at South-Eastern Finland University of Applied Sciences (Xamk) focuses on developing user-centric customer experiences and strengthening business operations. Students learn to design and optimize services collaboratively with users, stakeholders, and multidisciplinary expert groups. The program is tailored for professionals across various fields who wish to make services more seamless for both customers and service personnel. Spanning 60 ECTS credits, this professional master's program equips graduates with advanced competencies in service innovation.
What you'll do
- Participate in advanced coursework focusing on user-centered service design methodologies
- Collaborate with diverse stakeholders and multidisciplinary teams to develop service solutions
- Design seamless and efficient services for both customers and personnel
- Complete a 60 ECTS master's thesis and applied development projects
Requirements
Degree required: Appropriate higher education degree or professional qualification
Degree offered: Master of Culture and Arts
Language: Finnish (language requirements as specified by the institution)
Instruction: Finnish
- Background as a professional across various fields interested in service development
- Interest in user-centered design and customer experience enhancement
- Ability to work in multidisciplinary teams and stakeholder networks
- Applicants must hold a relevant prior degree and meet the general admissions criteria for Finnish universities of applied sciences master's programs
Funding & terms
Programme and admissions
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- Intake
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How to apply
Applications can be submitted through the Studyinfo portal by following the official application guidelines and filling out the online application form.
- Educational certificates
- CV
Contact
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