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Design, Culture, and Heritage● OpenMastersOpen until filledPreview

Master of Arts in UX & Service Design

Develop expertise in designing user-centric experiences for products, services, and systems through a flexible, fully online Master’s programme.

Best for:Best for professionals with a Bachelor’s degree in design, business, or related fields who want to specialise in user experience and service design while balancing work or personal commitments.

SRH Distance Learning University · Riedlingen, Germany
More professors at SRH Distance Learning University
user experience designservice designdesign research methodsinteraction designcustomer experience managementdesign thinking
This is a masters position — not a PhD studentship.
Deadline
Until filled
rolling
Funding
Unfunded
Tuition varies
Start date
flexible (self-paced)
2–4 semesters (flexible)
Location
Riedlingen
Germany

Overview

This Master of Arts programme in UX & Service Design at SRH Distance Learning University equips students with the skills to design holistic user experiences across digital and physical domains. Focused on blending innovation, technology, and customer-centric management, the curriculum covers service design principles, user experience methodologies, and design research. Graduates emerge as specialists capable of shaping user-oriented solutions in industries ranging from healthcare to retail. The programme is fully online, accommodating full-time or part-time study, and emphasises practical application through project-based learning. It is ideal for professionals seeking to advance their careers in design, management, or technology sectors without relocating.

UX designservice designdesign researchinteractive systemscustomer-centric designonline Master’s programmeflexible learningproject-based learning

What you'll do

  • Develop interactive processes and features for digital and physical systems to enhance user satisfaction.
  • Conduct user research to understand behaviour and needs across diverse contexts, including products, services, and interfaces.
  • Apply UX and service design principles to design holistic user experiences, ensuring usability and accessibility.
  • Lead project-based research to solve real-world design challenges in collaboration with peers and industry partners.
  • Integrate innovation, technology, and management to create user-oriented solutions for products and services.
  • Organise and manage design processes, ensuring alignment with business, marketing, and technological goals.
  • Develop and adapt design methods at the intersection of business, marketing, design, and technology.

Requirements

Degree required: Completed university degree or equivalent (minimum 180 ECTS credits), preferably in design, business, or a related field

Degree offered: Master of Arts (MA)

Language: English; B1 level (no formal proof required)

Instruction: English

Required skills
  • Proven ability to conduct design-specific research and apply design methods
  • Experience in managing user-centric design projects
  • Basic understanding of design principles and practices
  • At least one year of practical or professional experience in a relevant field
  • Proficiency in English at B1 level (no formal proof required)
Nice to have
Experience in digital or service design tools and softwareBackground in user research or customer experience analysisFamiliarity with project management methodologies
Eligibility
  • Completed university degree or equivalent with at least 180 ECTS credits
  • English proficiency at B1 level (no formal proof required)
  • Design-specific basic understanding
  • At least one year of practical or professional experience
  • Motivational interview may be required for admission

Funding & terms

Type
Unfunded
Amount
Tuition varies
Duration
2–4 semesters (flexible)
Programme
SRH Distance Learning University
SRH Distance Learning University

Programme and admissions

Admissions not verified

A catalogue listing does not mean applications are open or funding is guaranteed. Check the source for your intake.

Intake
Not confirmed by the source
Duration
Not confirmed by the source
Teaching language
Not confirmed by the source
Taught / research mode
Not confirmed by the source
Study mode
Not confirmed by the source
Campus
Not confirmed by the source
Prerequisites
Not confirmed by the source
Application instructions
Not confirmed by the source
Tuition
Not confirmed by the source
Funding
Not confirmed by the source

How to apply

Applicants must submit their application through the university’s online portal. The process involves providing academic transcripts, proof of English proficiency (if applicable), a CV, and a motivational statement. A motivational interview may be required for final admission. Detailed instructions and the application form are available on the university’s website.

Documents required
  • Completed university degree or equivalent transcripts
  • CV or resume
  • Motivational statement or essay
  • Proof of English proficiency (if required)
  • Proof of at least one year of practical or professional experience
↗Check programme and admissions

Contact

Lab
Distance Learning Programmes
SRH Distance Learning University
Germany
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