Master of Hospitality Management in Service Business Leadership
Advance your career in service and hospitality leadership through sustainable management and digital service innovation.
Best for:Best for experienced service and hospitality professionals seeking advanced leadership and management credentials.
Overview
The Master of Hospitality Management in Service Business Leadership at Tampere University of Applied Sciences equips professionals with the advanced competencies needed to excel in demanding leadership and expert roles within the service and hospitality sectors. The curriculum blends theory with practical workplace renewal, emphasizing customer value creation, employee experience, service design, and digital service channels. Students engage with contemporary themes such as psychological safety, revenue management, sustainability, and cyber security. Delivered largely through remote sessions using Microsoft Teams and Zoom, the programme enables working professionals to study alongside their careers while networking with peers across diverse organizations.
What you'll do
- Complete 90 ECTS credits of advanced professional studies, elective modules, and a thesis project
- Develop customer- and environment-centric services and products for domestic and international markets
- Apply service design and digital development processes to real-world business challenges
- Manage employee experience, psychological safety, and emotional intelligence in the workplace
- Collaborate and network with multidisciplinary student cohorts and industry organizations
Requirements
Degree required: Bachelor's degree in a service sector field or equivalent relevant professional background
Degree offered: Master of Hospitality Management
Language: Finnish as primary language of instruction; proficiency in English is required for studies
Instruction: Finnish and English
- Background education in the service sector or substantial professional work experience in services
- Ability to apply theoretical concepts to workplace renewal and development
- Familiarity with customer value creation and customer experience management
- Applicants must hold an appropriate higher education degree or possess substantial work experience in the service industry
Funding & terms
Programme and admissions
Admissions not verified
A catalogue listing does not mean applications are open or funding is guaranteed. Check the source for your intake.
- Intake
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- Prerequisites
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How to apply
Deadline: 2026-04-08
Submit your application through the official Studyinfo application portal before the specified deadline. Ensure all required educational and professional background documentation is attached.
- Degree certificates
- Transcripts of records
- CV
Create a free profile to unlock your personal match score, the full requirements, funding details and how to apply — in English or Persian.