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Business and Administration● OpenMastersPreview

Master of Business Administration, Service Design and Management

Advance your expertise in service design, co-creation, and strategic service management while studying alongside your career.

Best for:Best for working business and design professionals looking to master service design methodologies and strategic leadership.

Turku University of Applied Sciences · Turku, Finland
More professors at Turku University of Applied Sciences
Service DesignService ManagementCo-creationDesign ThinkingBusiness Leadership
This is a masters position — not a PhD studentship.
Deadline
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Funding
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2 years
Start date
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Location
Turku
Finland

Overview

The Master's degree programme in Service Design and Management at Turku University of Applied Sciences is tailored for professionals seeking to expand their leadership and design competencies. Throughout the two-year curriculum, students learn to apply user-centered service design methodologies, tools, and strategic business principles to develop and manage internal and external organizational processes. The program emphasizes collaborative teamwork and co-creation, allowing participants to integrate practical learning tasks and their master's thesis directly with their current employment. Instruction combines online learning with approximately two contact teaching days per month, fostering a dynamic environment for working professionals.

Service DesignService ManagementMaster of Business AdministrationCo-creationDesign ThinkingProfessional DevelopmentTurku University of Applied Sciences

What you'll do

  • Apply service design methods and tools to real-world organisational challenges
  • Lead and develop service operations and business processes within internal and external functions
  • Engage in collaborative teamwork and co-creation activities using human-centered approaches
  • Execute practice-oriented learning assignments linked directly to professional employment
  • Conduct a comprehensive master's thesis focused on service design or management

Requirements

Degree required: Bachelor's degree or equivalent professional qualification

Degree offered: Master of Business Administration

Language: Finnish; language requirements apply as specified by the admissions portal.

Instruction: Finnish

Required skills
  • Familiarity with business administration, service operations, or design principles
  • Ability to undertake collaborative group work and co-creation projects
  • Capacity to integrate academic coursework with professional work responsibilities
Nice to have
Prior professional experience in service development or managementPractical background in design thinking or customer experience methodologies
Eligibility
  • Applicants must hold an appropriate higher education degree or equivalent qualification
  • Applicants should meet general eligibility criteria for Finnish universities of applied sciences master's programmes

Funding & terms

Type
Unknown
Amount
—
Duration
2 years
Programme
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Programme and admissions

Admissions not verified

A catalogue listing does not mean applications are open or funding is guaranteed. Check the source for your intake.

Intake
Not confirmed by the source
Duration
Not confirmed by the source
Teaching language
Not confirmed by the source
Taught / research mode
Not confirmed by the source
Study mode
Not confirmed by the source
Campus
Not confirmed by the source
Prerequisites
Not confirmed by the source
Application instructions
Not confirmed by the source
Tuition
Not confirmed by the source
Funding
Not confirmed by the source

How to apply

Applications must be submitted online through the official national application portal by following the instructions provided for the specific intake period.

Documents required
  • Degree certificates
  • Transcripts of records
  • CV
↗Check programme and admissions

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Check admissions, intake and funding with the official source; a listing does not mean applications are open.